Returns & Exchanges
We accept all returns for any reason. Please send us an email and explain why you are returning your item. The following is a guideline for returns and exchanges:
- Any item may be returned for any reason within 30 days of purchase.
- If item is returned due to damage in shipping, Nutmeg Designs will refund the cost of the item plus shipping. Contact us for information regarding damaged items.
- If the wrong item was shipped, Nutmeg Designs will cover the cost of return shipping and reshipping the correct item.
- Contact us if you are returning or would like to exchange a gift. Gift returns and exchanges are kept confidential.
- Items being returned must be packed properly in original packaging to ship back to us via U.S. mail to the following address:
NUTMEG DESIGNS
P.O. Box 8309
P.M.B. 1708
St. John, VI 00831
Items must have a copy of the receipt in an envelope affixed to the outside of the package with the words "RETURNED ITEM RECEIPT" written on the envelope.
- Upon receipt of returned item, a full credit will be issued to your credit card.